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Building Blocks. Photo by JOSHUA COLEMAN on Unsplash
Anthropology Business Context Corporate Culture Management Thinking UX

The importance of a good trading language.

I started thinking about the idea of trading languages a while back when I learned about Swahili. I had learned that Swahili is comprised of about 20% Arabic words and that it may have been because of its use in trading in east Africa, making trading across cultural groups more efficient. I noted that much like in trade, when working in project teams, having a common trade language can help make communication much more efficient

A permeable silo.
Business Corporate Culture Management UX Anywhere

Pushing Boundaries (or How I learned to stop worrying and love silos).

There is a theoretical number called Dunbar´s number, that roughly states that the ideal number for an organization is about 150 people. Beyond that number, the ability for members of a group to maintain stable relationships with each other goes down quickly.

Looking out an airplane window.
Business Service Design Thinking UX UX Anywhere

Service design. It’s the little things.

Perhaps, in an effort to cut costs, airlines have started offering in-flight entertainment through an app that you can download on to your own device, rather than putting screens in the back of the seat in front of you. This would probably be fine, except that not everyone has a device, and you don’t necessarily find out ahead of time.

A hand.
Business Content Strategy Management

Presenting to executives with CIA

One of the things that I love most about working in a large organization, is the availability of tremendous amounts of knowledge and wisdom that lies in pockets of people throughout the vast expanse of human resources. Much like tide pools by the shore, in these individuals you can find a rich spectrum of experience, and if you are willing to dig a little and pay attention, you will be pleasantly rewarded with nuggets such …